The Ministry of Commerce, Industry and Investment Promotion has updated the fee payment mechanism for several services via the "Oman Business Platform." This change allows beneficiaries to submit applications for a nominal fee, with the remaining service fees payable only after the application process is complete—a shift from the previous system, which required the upfront payment of all administrative and service fees upon submission.
The update covers services related to commercial registration and commercial agencies. It aligns with the Ministry’s efforts to streamline procedures and enhance digital government services by reducing upfront financial requirements, offering a more flexible and user-friendly experience for beneficiaries, and improving the efficiency and quality of services provided to the business sector.
Mubarak bin Mohammed Al-Duhani, Director General of Planning, Official Spokesperson, and Head of the Digital Transformation Team at the Ministry, stated that this update is part of an ongoing program to redesign services based on the needs of investors and business owners. He emphasized that the Ministry’s digital transformation strategy prioritizes simplifying procedures first, then leveraging digital solutions to deliver services more easily, efficiently, and sustainably.
He added that the Ministry continuously reviews the beneficiary journey, works to reduce steps and requirements, and enhances electronic integration among relevant entities. These efforts aim to facilitate ease of doing business and boost the competitiveness of the business environment in the Sultanate of Oman.
Indicators from the "Oman Business Platform" reflect steady growth in the use of digital services; the platform processed 963,549 transactions between January and the end of September 2026. During the same period, the number of new commercial registrations reached 35,907, bringing the cumulative total to 470,516. Meanwhile, 756 commercial agencies were registered—bringing the cumulative total to 2,682—and 106,577 automatic licenses were issued.
Hamid bin Hamad Al-Barashdi, Head of the Notarization and Authentication Section at the Commercial Registry Secretariat and a member of the Digital Transformation Team at the Ministry of Commerce, Industry and Investment Promotion, explained that the restructuring of the payment mechanism followed a review of the beneficiary’s journey regarding commercial registry and commercial agency services. The initiative aims to streamline procedures and provide a more flexible experience when submitting applications.
He stated that the new mechanism allows beneficiaries to initiate a transaction without paying the full fees upfront; instead, only a nominal amount is required upon submission, with the remaining fees settled after the transaction procedures are completed. This approach facilitates processes and enhances the user experience for electronic services.
He emphasized that work is ongoing to review and develop the services of the "Oman Business Platform" and to expand the automation of procedures and automatic licensing. These efforts aim to reduce manual intervention, accelerate transaction completion, and improve the efficiency of services provided to investors and business owners.
